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Admin

Team

Field technician roster, status, and live activity

Manage Team
On Shift
4techs
Available
2ready
Busy
2active
Closed Today
18tickets
ITSNYC2 techs
On Shift
2
Closed Today
10
MA
JI
StaPro2 techs
On Shift
2
Closed Today
8
SE
JO
MA
Marylin
Field Service Tech
ITSNYC
AVAILABLE
Status
Skills
Networking
Cabling
Hardware
Shift
CLOCKED IN · 2h 30m
Active Ticket
Closed Today
6
MANAGE →
JI
Jim
Field Service Tech
ITSNYC
BUSY
Status
Skills
Hardware
Windows
VoIP
Shift
CLOCKED IN · 4h 0m
Active Ticket
TKT-4521
Closed Today
4
MANAGE →
SE
Sean
Field Service Tech
StaPro
AVAILABLE
Status
Skills
CCTV
Cabling
Wireless
Shift
CLOCKED IN · 1h 30m
Active Ticket
Closed Today
3
MANAGE →
JO
Jose
Field Service Tech
StaPro
WRAPPING
Status
Skills
Linux
Cloud
Hardware
Shift
CLOCKED IN · 3h 0m
Active Ticket
TKT-4498
Closed Today
5
MANAGE →

Schedule

4 active FSTs · shift coverage and planning

Mar 22 – Mar 28, 2026
Active Techs
4
On Today
4
Week Coverage
86%
Weekend Techs
2
Marylin
Jim
Sean
Jose
Tech
Sun
22
Mon
23
Tue
24
Wed
25
Thu
26
Fri
27
Sat
28
MA
Marylin
08:00
17:00
08:00
17:00
08:00
17:00
08:00
17:00
08:00
17:00
JI
Jim
08:00
17:00
sick
08:00
17:00
08:00
17:00
08:00
17:00
SE
Sean
08:00
16:00
08:00
16:00
08:00
16:00
08:00
16:00
08:00
16:00
08:00
16:00
JO
Jose
09:00
18:00
09:00
18:00
09:00
18:00
09:00
18:00
09:00
18:00
Coverage Summary
Sun
0
techs
Mon
3
techs
Tue
4
techs
Wed
4
techs
Thu
4
techs
Fri
4
techs
Sat
2
techs
System Status
Last checked:
Core Services
API(api.arzy.ai)
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Database(Railway Postgres)
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Cache(Railway Redis)
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AI Engine(Claude)
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Integrations
GitHub(Status-Pros/RZ)
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Vercel(arzy.ai)
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Railway(api.arzy.ai)
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Data Connections
Service Desk API
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Finance API
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NetOps API
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Auth
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