| ▶ | P1 | TKT-4521 | Exchange server not responding — email down company-wide Server / Exchange | Acme Corporation Danville HQ | | | | |
| ▶ | P1 | TKT-4522 | FortiGate firewall offline — entire office subnet unreachable Network / Firewall | Bay Area Logistics Oakland DC | | | | |
| ▶ | P2 | TKT-4525 | VPN connectivity failing for 3 remote workers since 9 AM Network / VPN | Pacific Dental Group Remote | | | | |
| ▶ | P2 | TKT-4528 | Azure AD sync broken — new hires cannot log into any SaaS app Cloud / Azure | Meridian Wealth Mgmt SF Main | Unassigned | | | |
| ▶ | P2 | TKT-4530 | Phishing alert — employee clicked suspicious link, possible creds compromised Security | Marin County Law San Rafael | | | | |
| ▶ | P3 | TKT-4531 | Laptop won't boot after Windows update — attorney blocked Workstation | Marin County Law San Rafael | Unassigned | | | |
| ▶ | P3 | TKT-4533 | HP LaserJet offline — accounting dept cannot print invoices Printing | Coastal Realty Group Walnut Creek | | | | |
| ▶ | P3 | TKT-4535 | Outlook calendar not syncing to Teams for 2 users Software / M365 | Sunrise Healthcare Concord Clinic | | | | |
| ▶ | P2 | TKT-4537 | Veeam backup job failing nightly — last successful backup 4 days ago Backup / DR | Bay Area Logistics Oakland DC | Unassigned | | | |
| ▶ | P1 | TKT-4539 | RAID degraded alert — NAS reporting failed drive, data at risk Server / Hardware | Meridian Wealth Mgmt SF Colocation | Unassigned | | | |